You asked: How do I open a new case on Facebook?

How do I create a Facebook case?

How to ask the Facebook Help Community a question. From any Facebook page, again click that downward-facing arrow, click “Help & support,” and select “Help Centre.” On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click “Visit Help Community.”

How do I contact Facebook support?

Go to Commerce Manager and select the account that you need help with.

  1. In the Education tab, select Contact Support.
  2. Use the dropdown to choose the topics you need help with.
  3. Write your message.
  4. Select either Chat or Email as your Preferred Contact Method.
  5. Select Send.

Can I talk to a live person at Facebook?

Yes, you can contact and speak with a representative at Facebook. The social media network Facebook lets you connect with others around the world in real time via a live chat or through posting messages on member’s walls.

How can I email Facebook directly?

support@fb.com – This is the most general, basic support email. You can contact this email with any issue, but you should make your message as clear and detailed as possible so they can easily figure out where you need to be directed for help.

How do I get in touch with Facebook to report a problem?

Classic mobile browser experience

  1. In the top left of Facebook, tap your profile picture.
  2. Scroll to the bottom and select Report a Problem.
  3. Select the Facebook product you’re having a problem with.
  4. Describe your problem in the text box, including the steps you took to encounter the issue.
  5. Attach a screenshot (optional).
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How do I create a support ticket on Facebook?

You can easily submit a Support ticket to Facebook!

To Submit a Support Ticket:

  1. Click Support at the top of the Facebook Business Resource Hub page. …
  2. Scroll about halfway down the landing page of the Facebook Business Help Center for the opportunity to contact their support team through Messenger chat (see image below).

How do I send a message to Facebook staff?

Classic mobile browser experience

  1. Tap at the top.
  2. Tap New Message to start a new conversation.
  3. Start typing a name into the To field. Names of friends will appear in a dropdown.
  4. Select the person or people you want to message.
  5. Type your message, then tap Send.